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Help and FAQ

 

1. What is an eBook?

The term eBook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, EXE and Word.

2. Do I need any special software to read an eBook?

Most eBooks can be read using the default software of your computer. For eBooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. eBooks in Word format will require Microsoft Word. Many eBooks come in exe format which can be read on any PC. You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.

3. Can I read eBooks on PDAs?

Yes, you can read PDF eBooks on a Palm OS device using Adobe Reader for Palm OS v3 or higher. You must first download the eBook to a PC or MacOS X computer using Adobe Reader and then transfer to the PDA.
Get Adobe Reader for Palm OS here
Get Adobe Reader for Pocket PC here
Get Adobe Reader for Symbian OS here

4. Why should I read eBooks instead of paper books?

eBooks have a number of advantages including immediate availability, an enhanced reading experience through highlighting, search and notes. eBooks can also be read out loud for you by the computer (if enabled by publisher).

5. Can I print my eBooks?

One of the main advantages of PDF eBooks is that they can be printed if the publisher has enabled printing.  Most Windows eBooks can be printed not not in a very well organized manner. We sell 99% PDF eBooks.

6. Will I get an instant download of my purchase?

Yes. After you have made your payment, an email with the download link for your products will be sent to the email address that you provided at checkout straight away.

7. Which methods of payment do you accept?

Currently we accept a wide variety of payment options via PayPal. These include Visa, MasterCard, Discover, American Express, JCP, eChecks.If you haven't got a FREE PayPal account click here to get one!

8. I paid for my products but I did not receive the email with download links.

This email is generated automatically by our store so you should receive it very soon after ordering. If you do not get that email, Simply contact us and you will receive a response within 12 hours.

9. What are Private Label Rights?

Private Label Rights give you the ability of not only acquiring the full Master Resale Rights to a product, but the ability to actually edit the contact of the product, and add your own name, or company as the originator of that product.

For instance, if you purchased and ebook with Private Label Rights (PLR), then you can alter the authors name and website link , and change them to your own, and you can do so without violating any copyrights, as you have purchased those as well.

As with Master Resale Rights, the purchased product will be accompanied by a "Resellers Agreement", with certain terms, and rules that you must abide by.

10. What are Master Resale Rights?

Master Resale Rights allow you to purchase a product whether it be an ebook, software, or website template, and own a limited copyright to that product.

For instance: you can purchase an ebook with resale rights, and you are free to resell this ebook as many times and you wish and you will never be required to pay the original author of that ebook any royalties whatsoever. You have purchased the Resale Rights, therefore it is 100% yours, and the money you earn from it. There are certain distribution rules that you must abide by, according to the document that accompanies the product you have purchased. This document is usually called a 'Reseller Agreement", "Resale License", or other variations.

It is important that abide by the terms of that reseller agreement, as not doing so may result in copyright infringement on your part. Remember: YOU are responsible for following the guidelines set forth in that agreement.

11. Will you showcase my free product on your site?

Of Course, we will be glad to help you out. Our resellers love to get free stuff, and we love to give it to them. We do have a few guidelines that we expect in order to showcase your free product.

1. You should have a quality product that is informative, and/or useful.
2. It must be your own, no affiliate link embedded products will be allowed.
3. You must be willing to include our website link inside your product, as well as your own.
4. We must be able to pass on giveaway rights to our customers so that they too can give it away.

We do prefer that you provide us with an ebook, or software box overshot so that we can can provide a quality image for showcasing the product. This is not required, just preferred.

That's about it.

If you are looking to drive traffic to your website, create a decent free product, add your links, and get it to us ASAP.

12. Can I sell my own software or ebooks on your website?

Yes, we do allow products to be placed on our site.

Requirements:
Must contain quality, useful information
Must be at least 10 pages (not overloaded with ads)
eBook cover is mandatory, salespage included is even better.
Must be in PDF format (people are really moving away from Windows eBooks)
We must have prominent placement on the first page of ebook, ie, sponsored by.... or something like that.
Must include, resale rights, or giveaway rights license, in PDF.

Please contact us to request the above.

13. Are any refunds available?

Yes. Unlike most we offer a 30 days Full money-back guarantee for the products cost.  If a refund is processed then you will lose all rights to the product including resale rights. 
 
Unfortunately due to the fact that all products are distributed via download there is no way of tracking a product, and in some cases a refund request will be evaluated, especially if the refund is for a large quantity of products. We have all necessary monitoring systems to protect our assets by law.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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